3Shadz Software Solutions (“3Shadz,” “we,” “us,” or “Company”) is a technology solutions provider offering services that may include software engineering, artificial intelligence, cloud computing, data and analytics, digital transformation, technology consulting, design and development, application support, automation, and related technology services.

Where a specific service is provided under a separate proposal, Statement of Work (“SOW”), Master Services Agreement (“MSA”), Order Form, Service Agreement, or other written agreement, that agreement may contain additional terms governing the relevant engagement.

By using the Website or engaging with our services, you represent that:

If you are accepting these Terms on behalf of an organization, you confirm that you have authority to bind that organization to these Terms.

These Terms apply to your use of:

Certain services may be subject to additional contractual documents. If a separate written agreement exists between you and 3Shadz for a particular service, the specific agreement will govern that engagement to the extent of any conflict with these Terms.

3Shadz may provide services including, but not limited to:

The specific scope, deliverables, timelines, pricing, assumptions, dependencies, acceptance criteria, and responsibilities for a client engagement will be defined in the applicable proposal, SOW, MSA, Order Form, or other written agreement.

You may use the Website for legitimate business, informational, and personal purposes consistent with these Terms. You must not:

We reserve the right to restrict or suspend access where we reasonably believe that these Terms have been violated.

Certain services or platforms may require an account, login credentials, API credentials, authentication tokens, or other access mechanisms. Where applicable, you are responsible for:

You must not share credentials with unauthorized individuals or permit access beyond the permissions granted to you. 3Shadz is not responsible for losses arising from credentials that you fail to protect, except to the extent caused by our own failure to meet an applicable contractual or legal obligation.

A client engagement may be governed by one or more additional documents, including:

These documents may define the specific commercial and technical terms of the engagement. Unless otherwise stated in writing, a proposal or quotation is subject to the assumptions, scope, validity period, dependencies, and conditions stated within it. Work outside the agreed scope may require a change request, revised estimate, or additional fee.

Successful delivery of technology services may depend on information, access, decisions, approvals, systems, personnel, and third-party services provided by the client. You agree to:

Delays caused by client dependencies, third-party systems, unavailable resources, or incomplete information may affect project timelines and delivery schedules.

Fees, payment schedules, taxes, expenses, currency, and billing terms will be specified in the applicable proposal, quotation, Order Form, SOW, invoice, or other commercial agreement. Unless otherwise agreed:

All payments are subject to the applicable commercial agreement and mandatory rights available under applicable law.

Technology projects may evolve as requirements become clearer. Where a requested change materially affects:

3Shadz may require a formal change request or revised Statement of Work. No material change will be treated as included in the original scope unless agreed in writing.

Unless otherwise agreed in writing, 3Shadz retains all rights, title, and interest in its pre-existing intellectual property, including:

You retain ownership of materials, information, trademarks, data, content, documentation, and other intellectual property that you provide to 3Shadz (“Client Materials”). You grant 3Shadz the rights reasonably necessary to use Client Materials solely to perform the agreed services. You represent that you have the necessary rights and permissions to provide such materials.

Ownership and licensing of project-specific deliverables will be governed by the applicable MSA, SOW, Order Form, or other written agreement. Unless expressly agreed otherwise, payment of fees does not automatically transfer ownership of 3Shadz’s pre-existing intellectual property, reusable components, tools, frameworks, methodologies, or third-party materials incorporated into a deliverable.

Technology solutions may integrate with or depend on third-party services, platforms, APIs, cloud providers, software libraries, AI models, payment processors, hosting providers, or other external technologies. Third-party services may be governed by separate terms and privacy policies.

3Shadz does not control third-party services and cannot guarantee their:

Changes, outages, restrictions, deprecations, or failures of third-party services may affect the functionality of a solution. Where required, the client may need to maintain separate third-party accounts, licenses, subscriptions, or permissions.

Where 3Shadz provides artificial intelligence, machine learning, generative AI, LLM, automation, or related services, you acknowledge that AI-generated results may not always be accurate, complete, reliable, unbiased, or suitable for a particular purpose. AI systems may produce:

AI-generated output should be reviewed and validated by appropriately qualified personnel before being used for decisions involving legal, financial, medical, safety, employment, regulatory, or other high-impact matters. Unless expressly agreed in writing, 3Shadz does not represent that an AI solution will produce error-free or fully autonomous results. You remain responsible for determining whether AI-generated or AI-assisted outputs are appropriate for your intended use.

Your use of the Website and our handling of personal information may be governed by our Privacy Policy, as updated from time to time. Where we process personal data on behalf of a client, the parties may enter into additional data-processing, security, confidentiality, or privacy agreements where appropriate.

You are responsible for ensuring that information and personal data supplied to 3Shadz may lawfully be collected, disclosed, transferred, and processed for the purposes for which it is provided. Nothing in these Terms limits rights or obligations that cannot lawfully be excluded under applicable data protection or privacy laws.

Each party may receive confidential or proprietary information belonging to the other party. Confidential information may include:

Each party agrees to use reasonable measures to protect confidential information and to use it only for legitimate purposes connected with the relevant business relationship. Confidentiality obligations do not generally apply to information that:

Where a separate confidentiality or non-disclosure agreement exists, that agreement will govern the relevant confidential information.

3Shadz takes reasonable and appropriate measures designed to protect systems, information, and services against unauthorized access, misuse, loss, or disruption. However, no internet-connected system or electronic transmission can be guaranteed to be completely secure.

Clients remain responsible for maintaining appropriate security controls over their own:

Where an engagement requires specific security standards, controls, certifications, audit requirements, or compliance obligations, those requirements should be expressly documented in the applicable agreement.

We aim to maintain reliable Website and service availability, but we do not guarantee uninterrupted or error-free operation unless expressly stated in a separate service-level agreement. The Website or services may occasionally be unavailable because of:

Where commercially and technically appropriate, we may provide advance notice of planned maintenance.

We make reasonable efforts to keep information on the Website useful and current. However, Website content may contain:

Website content should not be interpreted as a binding project proposal, professional advice, warranty, or guarantee unless expressly stated in a written agreement. We may update, modify, replace, or remove Website content at any time.

Unless expressly stated otherwise, information provided through the Website is for general informational purposes. Content relating to technology, cybersecurity, artificial intelligence, data, cloud computing, business transformation, or other topics should not be treated as legal, financial, medical, regulatory, investment, or other professional advice. You should obtain appropriate professional advice for decisions requiring specialized expertise.

To the maximum extent permitted by applicable law, the Website and general website content are provided on an “as available” and “as is” basis. Except where expressly provided in a written agreement, 3Shadz does not guarantee that:

Nothing in these Terms excludes a warranty, representation, or consumer right that cannot lawfully be excluded or limited.

To the maximum extent permitted by applicable law, 3Shadz will not be liable for indirect, incidental, special, consequential, exemplary, or punitive losses, or for loss of:

arising from or relating to the Website or services, except where such limitation is prohibited by applicable law.

For paid services governed solely by these Terms and without a separate limitation of liability in an applicable agreement, 3Shadz’s aggregate liability arising from the relevant services will not exceed the total fees actually paid to 3Shadz for those services during the twelve (12) months immediately preceding the event giving rise to the claim.

This limitation does not apply to liabilities that cannot lawfully be limited or excluded. Where a separate MSA, SOW, Order Form, or service agreement contains a negotiated limitation of liability, that provision will govern the applicable engagement.

To the extent permitted by applicable law, you agree to indemnify and hold harmless 3Shadz, its directors, officers, employees, contractors, and representatives from third-party claims, losses, damages, liabilities, and reasonable expenses arising from:

Any indemnification obligations relating to a specific client engagement may be governed by the applicable commercial agreement.

We may suspend or restrict access to the Website or services where reasonably necessary to:

Where a client engagement is governed by a separate agreement, termination will generally be handled according to that agreement.

Upon termination, provisions that by their nature should survive termination may continue to apply, including provisions relating to:

3Shadz will not be responsible for delay or failure to perform obligations caused by circumstances beyond its reasonable control, including, where applicable:

The affected party will use reasonable efforts to mitigate the impact and resume performance as soon as reasonably practicable.

The Website may contain links to websites, platforms, tools, or resources operated by third parties. These links are provided for convenience and do not necessarily constitute endorsement or recommendation by 3Shadz. We are not responsible for the content, security, privacy practices, availability, or policies of third-party websites. Your use of third-party services is subject to their respective terms and policies.

Unless otherwise stated, the Website and its contents, including:

are owned by or licensed to 3Shadz and are protected by applicable intellectual property laws. You may not reproduce, republish, modify, distribute, sell, license, create derivative works from, or commercially exploit Website content without prior written permission, except where permitted by applicable law.

“3Shadz”, “3Shadz Software Solutions”, associated names, logos, marks, service names, and branding elements may constitute trademarks or trade names of 3Shadz or its respective owners. No right or license to use such marks is granted merely by accessing the Website. Third-party names, logos, and trademarks referenced on the Website remain the property of their respective owners.

If you provide suggestions, ideas, recommendations, comments, or feedback regarding our Website or services, you grant 3Shadz permission to use such feedback for business, product, research, development, or service-improvement purposes without obligation to compensate you, provided that such use does not disclose your confidential information or violate applicable law.

By contacting 3Shadz through the Website or other available communication channels, you acknowledge that electronic communications may be used for legitimate business purposes. This may include:

Marketing communications, where applicable, will be handled in accordance with applicable law and our Privacy Policy.

You agree that electronic communications, electronic records, digital approvals, electronic signatures, and electronically transmitted documents may be used in connection with our services where legally valid. Where applicable, you agree that electronic acceptance, approval, or execution may constitute evidence of your intention to enter into the relevant agreement.

3Shadz may provide services to customers located in different countries. If you access our Website or services from outside India, you are responsible for complying with laws applicable to your location. Where services involve cross-border transfers of information, data, software, or technology, the parties will comply with applicable contractual and legal requirements.

Certain services may be subject to export controls, sanctions, data-transfer restrictions, or other regulatory requirements. 3Shadz reserves the right to decline or restrict services where required by applicable law.

Each party is responsible for complying with laws and regulations applicable to its activities. Depending on the nature of the engagement, applicable requirements may include laws concerning:

The specific compliance responsibilities of each party should be documented in the applicable agreement where necessary.

3Shadz expects its employees, contractors, partners, suppliers, and customers to conduct business ethically and lawfully. You must not offer, promise, authorize, request, or provide improper payments, benefits, or advantages in connection with our services. Neither party is required to perform an obligation that would cause it to violate applicable anti-bribery, anti-corruption, sanctions, or other mandatory laws.

Nothing in these Terms creates a partnership, joint venture, employment relationship, fiduciary relationship, franchise, or agency relationship between you and 3Shadz unless expressly agreed in writing. Neither party has authority to bind the other except where expressly authorized.

You may not assign or transfer your rights or obligations under these Terms without our prior written consent, except where such restriction is prohibited by applicable law. 3Shadz may assign or transfer these Terms in connection with a merger, restructuring, acquisition, sale of substantially all relevant assets, or internal corporate reorganization, subject to applicable law.

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the minimum extent necessary to make it enforceable where legally permitted. The remaining provisions will continue in full force and effect.

A failure or delay by either party to exercise a right under these Terms does not constitute a waiver of that right. A waiver must be expressly made where required by applicable law.

These Terms, together with any applicable policies and written agreements incorporated by reference, constitute the agreement governing your use of the Website. For a specific client engagement, the applicable MSA, SOW, Order Form, proposal, or other signed agreement may supersede these Terms to the extent of any conflict.

We may update these Terms from time to time to reflect:

The updated version will be published on this page with a revised “Last Updated” date. Where required by applicable law or contract, we will provide additional notice of material changes. Your continued use of the Website after the effective date of an updated version constitutes acceptance of the revised Terms to the extent permitted by law.

Unless otherwise required by mandatory applicable law or expressly agreed in a written client agreement, these Terms will be governed by and interpreted in accordance with the laws of India. Subject to applicable law, courts located in Hyderabad, Telangana, India will have jurisdiction over disputes arising from or relating to these Terms.

For international client engagements, the parties may agree to a different governing law, jurisdiction, arbitration mechanism, or dispute-resolution procedure in the applicable written agreement.

We encourage customers and users to contact us first so that we can attempt to resolve concerns efficiently and in good faith. For disputes arising under a separate client agreement, the dispute-resolution mechanism specified in that agreement will apply.

Where no separate dispute-resolution mechanism applies, disputes will be handled in accordance with applicable law and the jurisdiction provisions stated in these Terms. Nothing in this section prevents a party from seeking urgent or equitable relief where legally available.

Legal notices relating to these Terms should be sent to:

A notice will be considered received in accordance with applicable law and, where relevant, the terms of the applicable agreement.

For concerns relating to Website use, privacy, security, legal compliance, or potential violations of these Terms, you may contact:

We will review legitimate complaints and respond in accordance with applicable law and our internal procedures. Where a particular service or law requires a designated grievance officer or other statutory contact, the relevant details will be published or provided as required.

Our collection and handling of personal information are described in our Privacy Policy. The Privacy Policy should be read together with these Terms and may contain additional information concerning:

The Website may use cookies and similar technologies for purposes such as:

Where required, applicable cookie choices and consent mechanisms will be presented through the Website. For further information, please refer to our Cookie Policy, where applicable.

3Shadz aims to make its digital experiences accessible and usable for a broad range of users. If you encounter an accessibility barrier while using our Website or services, please contact us so that we can understand the issue and consider appropriate improvements.

Accessibility Contact: accessibility@3shadz.com

If you have questions regarding these Terms of Service, our services, or a potential legal or contractual matter, please contact us.

By accessing or using the 3Shadz Website, submitting information through our Website, requesting our services, or entering into a service engagement with us, you acknowledge that you have had an opportunity to review these Terms and agree to comply with them to the extent applicable. Where applicable law requires separate consent, authorization, or contractual acceptance, 3Shadz will obtain such acceptance through an appropriate mechanism.